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Tupelo Water & Light Department - Getting Services

New Residential Customers must come by our Billing & Collections Office at 320 Court Street, 8 am to 5 pm Monday through Friday to apply for service. Please bring two (2) forms of ID including a driver's license or state issued ID card. Renters should also bring a copy of the lease or renter's receipt. Applicants should be prepared to pay all deposits at this time. Residential Information for Utility Service Form

Moving
If you are moving away or transferring utility services to another location within our system, you must come by our Billing & Collections Office and give us the details of your move. Try to give us as much advance notice as possible. A $20 charge to transfer services will be added to your bill. Transfer of Service Form

Disconnect Service Request